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How cd88 Handles Your Personal Information

Your account data — including your name, contact details, and payment activity through bKash, Nagad, or Rocket — is handled with care and kept only for the purposes described in this policy.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteBangladesh-focused data handling
cd88 How cd88 Handles Your Personal Information
DATA SECURITY STEPS

How We Protect and Manage Your Data

Encrypted Storage

Your account credentials and payment details are stored using encryption. Passwords are hashed and never stored in plain text. Payment data passed through bKash, Nagad, or Rocket uses the security layer those providers enforce.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data while your account is open and for a defined period after closure, as required by applicable law. You can request deletion of non-essential data by contacting support.

Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit a request via email or live chat and we will respond with the relevant details within the applicable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data access or deletion request to our support address. We respond to privacy queries within a reasonable timeframe and confirm receipt by email.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data question during available hours.
Account Settings Some data preferences — like marketing contact opt-outs — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

We collect your name, phone number, email address, and the payment method details you use — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

Payment data is shared only with the payment processor handling your transaction — bKash, Nagad, or Rocket — and only to the extent needed to complete it. We do not sell this data.

We retain your data while your account is active and for a period after closure as required by applicable law. You can request deletion of non-essential data at any time through support.

Yes. Contact us via email or live chat with your account details and we will provide a summary of the personal data we hold, within the timeframe required by applicable law.

You can update your marketing contact preferences directly in your account settings, or ask our support team to remove you from marketing communications via email or live chat.

Access to cd88 and how your data is processed depends on your local law and eligible region. If you are in Bangladesh, local legal requirements apply to your account and data handling.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.