Reference

Terms That Govern Your cd88 Account

These terms set out what you agree to when you open and use a cd88 account. Access to our platform depends on your local law and eligible region — read these conditions before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personSubject to change with notice
cd88 Terms That Govern Your cd88 Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Practices

We take a straightforward approach to account security and data: collect only what is needed to run your account, keep it protected, and give you a clear path to request changes or closure.

Account Security

Your account is protected with OTP verification on login. Never share your PIN or OTP with anyone — cd88 staff will never ask for them.

Payment Verification

Withdrawals are matched against the deposit method on file. A Rocket deposit returns to Rocket; a bKash deposit returns to bKash. This step protects your wallet.

Data Retention

We hold account data for as long as your account is active and for a period after closure as required by our operating obligations. You may request a summary of held data via support.

Requesting Changes

To update your registered mobile number or request account closure, contact support with your account ID. Changes to payment details require re-verification.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute about your account, our support team handles queries directly. Bring your registered mobile number and the payment reference for any transaction you want to discuss.

Team online

Live Chat

Open the chat widget from any page on cd88. Available during standard hours for account and terms queries.

Email Support

Write to our support address for formal terms queries or account disputes. Include your account ID and transaction reference.

Account Help Centre

Log in and visit the Help section for self-service answers on account rules, payment conditions, and withdrawal steps.

Common Questions on Our Terms

Straight answers to what people actually ask about cd88 account conditions and how these terms work in practice.

These terms apply to anyone who opens an account on cd88. Access and eligibility depend on your local law and the region you are in — using the platform means you have confirmed it is lawful for you to do so.

We may update these terms at any time. We will notify you where possible, but continued use of your account after a change is posted means you accept the updated conditions.

Contact support with your account ID and the payment reference — bKash, Nagad, or Rocket transaction ID. Our team reviews the record and responds through the same channel you used to raise it.

We match withdrawals to the deposit method on file as a security measure. A deposit made via Nagad returns to that Nagad wallet; a bKash deposit returns to bKash. This cannot be changed per transaction.

No. One account per person is permitted. Duplicate accounts are subject to suspension and any balance held may be forfeited under these terms.

Log in and use the Help section, or contact support directly with your account ID. Data requests and closure requests are handled by the support team after identity verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.